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Aquatic Center Clerk - $9.00

SUMMARY:

Under the direction of the Aquatics Supervisor and Head Clerk, this position is responsible for operating a clean, safe, and orderly admissions gate and concession stand by utilizing excellent customer service practices, safe food handling techniques, and approved cash handling procedures.

QUALIFICATIONS:

Required:

• Minimum 14 years of age by first day of employment.
• Possess current Food Handlers Permit with an expiration no later than August 15, 2025

Desired:

• Prior food service and/or customer service experience
• Prior cash handling and point-of-service (POS) experience

SPECIFIC RESPONSIBILITIES:

• Perform admission gate tasks, e.g. prepare entry area for opening, greet guests in a friendly, welcoming manner, articulate and communicate clearly, utilize POS system, accept payments, handle cash, credit, and debit card payments, provide correct change, and maintain entrance records.
• Perform concession stand tasks in a very fast-paced environment, e.g. prepare area for daily use, greet guests in a friendly, welcoming manner, articulate and communicate clearly while accepting orders, prepare orders utilizing standard formulas or provided directions, utilize POS system, accept payments, handle cash, credit, and debit card payments, provide correct change, and maintain sale records.
• Assist with concession stand organization and stocking.
• Assist with janitorial tasks throughout the Aquatic Center during the whole day, ensuring safe and clean facilities including front office, concession stand (indoors and outdoors), public restrooms, changing areas, and showers. Will include tasks such as maintaining an organized cash register area and front desk and cleaning and correctly disinfecting counters, shelves, tables, food prep and storage equipment, dishes, toilets, sinks, showers, etc.,
• Prepare and serve food in compliance with Oklahoma state and Creek County Health Department standards.
• Clearly and kindly communicate Aquatic Center and Sapulpa Parks services, rules, hours of operation, programs, and special events.
• Be alert and attentive at all times, aware of and reporting potential hazards.

ESSENTIAL FUNCTIONS:

1. Training and Knowledge

Training on these topics will occur at mandatory staff training before and during the summer season

• Demonstrate cultural competence and sensitivity while interacting with coworkers and members of the public, regardless of race, ethnicity, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or other legally protected status.
• Enforce safety regulations and emergency procedures utilizing positive behavior management techniques.
• Ability to assess and address potential hazards, including site, environmental, and food safety, while interacting with others in a fast-paced environment.
• Knowledge of and ability to follow safe food handling procedures.
• Knowledge of and ability to follow city-approved cash-handling procedures.
• Knowledge of and ability to initiate and participate in Aquatic Center Emergency Action Plans.
• Proficient use and operation of equipment applicable to the position, e.g. POS, cash register, microwave, broom and mop, fountain beverage machine, sno-cone machine, and food warming equipment.

2. Professional skills

• Model positive attitude and appropriate behavior with coworkers and guests in a variety of situations.
• Willingness to take direction and guidance from supervisor and other Sapulpa Park employees.
• Commitment to excellence in customer service.
• Display punctuality and preparedness, including arriving 30 minutes before daily opening.
• Complete reports and paperwork by the required deadlines, immediately reporting discrepancies to supervisor.
• Friendly and industrious.
• Participate in mandatory orientation, training, and staff meetings with a positive attitude throughout employment.
• Flexibility in work week schedule, averaging 28 hours per week including days, evenings, weekends, holidays, and special events.*
• Timely communication with supervisor regarding scheduling conflicts, behavior of co-workers or guests, safety concerns, accidents/incidents, etc.
• Present oneself in a clean, hygienic, and professional manner that positively represents the individual, Sapulpa Parks, and the City of Sapulpa. This includes arriving at work well-kempt, wearing the required uniform, and utilizing applicable sun protection methods when outdoors such as sunscreen and UV-rated sunglasses, a hat with a brim, or a rash guard.
  • CLERKS: Black capris or shorts at least fingertip length, provided and unaltered Sapulpa Aquatics Center clerk t-shirt, and fully-enclosed shoes – no sandals. Per FDA Food Code, food service employees must keep their fingernails trimmed, filed, and maintained (no fingernail polish or artificial nails, unless wearing intact gloves, when working with exposed food); jewelry is prohibited, except for a plain ring such as a wedding band, while preparing food; hair must be restrained to prevent exposure to food, e.g. hats, hair coverings or nets, hair bands, braids, beard restraints, clothing that covers body hair, etc.

3. Personal characteristics

• Ability to communicate effectively by speaking, with a high degree of comfort in public speaking.
• Committed to working as part of a team.
• Ability to multitask in a fast-paced, outdoor environment in extreme summer temperatures.
• Excellent initiative and self-motivation
• Ability to maintain individual health and safety, including sun protection and hydration.

4. Other

• Physical ability to administer first aid and cardiopulmonary resuscitation (CPR)
• Physical ability to carry and move objects weighing up to 50 pounds over even surfaces in extreme summer temperatures for 10 hours per day.
• Physical ability to reach, stoop, stand, bend, kneel, and move freely in confined spaces for 10 hours a day.
• Ability to meet City of Sapulpa employment requirements, including acceptable outcomes to background check.

* Working days and hours scheduled by Sapulpa Parks. Estimated average may change at any time with or without notice.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.